GenuineEscapes.com is an ADVERICOM Ltd brand.
Advericom Ltd is a registered company in England as Company No: 5666135.
Advericom Ltd is committed to complying with data protection laws and ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. We comply with the Data Protection Act (1998).
1. The information we collect and how we use it.
To enable us to supply the goods which you have ordered and to provide updated information concerning our products, we need to know the following information from you:
Name
Postal Address
E-mail address
Telephone number
Credit Card details
We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of our services in general.
We may also use aggregate information as statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual or organisation.
From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the services that we provide. We or our agents and sub-contractors may contact you by post or email to ask you for your feedback and comments on our website and Content.
We will also subscribe you to our electronic newsletter when you order. These newsletters are designed to inform you about our products, general health information, website features, or other services that we offer that we think may be of interest to you. We do not send random marketing emails (ie SPAM) to your email address. As internet users ourselves, we are aware of the problem of overloaded inboxes, so if you would rather not receive these newsletters, please send an email to holiday@GenuineEscapes.com stating your preference. You can easily unsubscribe by clicking the link at the bottom of any of the newsletters, so you may want to wait until you have received one or two from us before making your choice. We really do think that they are informative, so please give them a try!
We may also use your information to provide you with information about special offers of our GenuineEscapes.com website or any other service or products of Advericom Ltd or its group of companies and brands we think may be of interest to you. If you would rather not receive this information, please send us an email message to holiday@GenuineEscapes.com.
2. Our use of Cookies and other information gathering technologies
From time to time we use Cookies on this site. Cookies are small text files that your web browser leaves on your hard drive to recognise you as a repeat user of our website. If you do not want cookies to be used, you should access the features of your web browser for the procedure to disable them. However, this may result in reduced enjoyment from our website. Please see www.allaboutcookies.org website for information on cookies, including how to switch them off.
As well as recording a cookie, the website records the user's IP address to validate/ensure that any orders are placed from genuine locations, and to potentially trace back an order to a specific computer in the event of fraud.
3. How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
We employ reasonable managerial and technical measures to ensure that your information is secure. For example all personally identifiable information is maintained behind a firewall. Online payments are made using an encrypted http connection over https://.
We also keep your information confidential. The internal procedures of GenuineEscapes.com and Advericom Ltd cover the storage, access and disclosure of any information.
4. Sale of Business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your Details
If any of the information you have provided to GenuineEscapes.com changes, for example, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to holiday@GenuineEscapes.com or by sending a letter to the Director at GenuineEscapes.com, Advericom Ltd, Frovi House, 284B Chase Road, Southgate, London, N14 6HF.
6. Your Consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you if we make any changes so that you may consent to our use of your information in that way. Continued use of this service will signify that you agree to any such changes.
Owing to the global nature of the internet and payment processing infrastructure, any information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However we have taken steps outlined above to try and improve the security of your information. By submitting your information you consent to these transfers.
7. How to contact GenuineEscapes.com or Advericom Ltd
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to holiday@GenuineEscapes.com or alternatively write to us at GenuineEscapes.com, Advericom Ltd, Frovi House, 284B Chase Road, Southgate, London, N14 6HF.